Privacy Policy

Who we are

DG Mission Ltd is the controller responsible for the personal information described in this notice. We are a company registered in the United Kingdom under company number 16818075 and are registered with the Information Commissioner’s Office (ICO). You can contact us at info@dgmission.com.

Information we collect

• Contact details such as your name, work email address and organisation.
• Information you provide in an enquiry, consultation booking or correspondence.
• Information needed to provide and manage services where you become a client.
• Basic technical and usage information produced when you use the website, including information collected through essential cookies and, where enabled, analytics tools.

How and why we use your information

We use personal information to respond to enquiries, arrange consultations, prepare or take steps towards a contract, provide agreed services, administer our relationship with clients, protect the website and meet legal or regulatory obligations. Depending on the activity, our lawful basis may be steps taken at your request before entering a contract, performance of a contract, legitimate interests, legal obligation or consent. Where we rely on consent, you may withdraw it at any time.

Who we may share information with

We may use trusted providers for website hosting, forms, email, scheduling, cloud storage, analytics and professional support. We may also disclose information where required by law or to protect legal rights. We do not sell personal information.

International transfers

Some technology providers may process information outside the United Kingdom. Where this happens, we take reasonable steps to use providers and safeguards recognised under UK data protection law.

How long we keep information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, to maintain appropriate business records, or to meet legal, accounting and regulatory requirements. The period depends on the nature of the enquiry, relationship and applicable obligations. Information that is no longer needed is deleted or anonymised securely.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your information, object to certain processing, request portability and withdraw consent. To make a request, email info@dgmission.com. We may need to confirm your identity before responding.

Cookies

The website may use essential cookies needed for security and core functions. Any optional analytics or marketing cookies should only be used in line with the choices presented to you. Browser settings can also be used to manage cookies.

Questions and complaints

Please contact us first if you have a concern about how we use your information. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this notice

We may update this notice when our services, technology or legal obligations change. The latest version will be published on this page with a revised date.